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Welcome to hyper personalised and sustainable investing. ​

Thank you for sharing your investment journey with us.

Here are some points to get you started:

1. Carry on from where you left off

Log in to our platforms from our website as before. You will notice that in addition to the test trial account, your real broker account is now connected.

The strategies or investment plans that you previously created are still there.

2. Multiple currencies & auto FX conversions

You can maintain multiple currencies in this single broker account. You are not restricted to keeping your funds in the base currency as the base currency is used for account reporting.

You can convert from one currency to another at any time from the Client Portal.

During portfolio rebalancing, you can optionally place an FX conversion order. The system will convert from your base currency to settle the equivalent amount, thereby avoiding foreign currency loan interest. Likewise, the FX conversion order will automatically convert your sale proceeds to your base currency.

If you want to change the base currency, go to Client Portal > Settings.

You can extend this multi currency account for your foreign currency spending use if your Wise account is linked to your broker account (see next point).

3. How to deposit in multi currencies and get better FX rates

Before your first deposit, you should open a Wise account. Wise is a licensed remittance provider. Then, link your Wise account to your broker account (from the Client Portal > Deposit Funds > Link with Wise).

After that, remit from your local bank account to your Wise (in the same currency, say MYR) to avoid exchanging currencies using the bank’s exchange rate.

Finally, use your Wise account to convert from your original currency (say MYR) to one of the currencies (not necessarily your base currency) supported by the broker account. By transferring from your Wise account to your broker account, all future withdrawals from your broker account is easier as your Wise account has been verified already.

For a deposit of USD 10,000, using our suggestion here would have saved you about MYR 475. So, please use our referral link to Wise so that we benefit from a one-off referral fee from Wise.

4. How to withdraw and spend in different currencies

For withdrawals, go to Client Portal > Withdrawals. You can only transfer to your own account and one that has previously been used to deposit into the broker account. So, if you need to pay third parties or another of your own account, you need to withdraw to your own Wise account first and then pay third parties or yourself from that account.

Whilst Wise’s rates are competitive vs. banks, if you are paying yourself or a third party in a currency supported by the broker, you should do the conversion in Client Portal first as the exchange rate by the broker is even better than Wise. After that you can transfer the amount to your Wise account for further remittance.

If you appreciate our tip, please use our referral link to Wise so that we benefit from a one-off referral fee from Wise.

5. No mixing - one broker account for one plan or strategy only

One broker account should be linked to one plan or strategy only.

You can switch strategies seamlessly with no additional charge by de-linking and re-linking to another plan or strategy.

Please also avoid mixing your other investments in the broker account linked to our investment plan or strategies.

You can also duplicate more broker accounts without going through the account opening process again.

6. Portfolio rebalancing and monitoring for risk management

You are encouraged to rebalance your portfolio regularly. The frequency is configurable by you.

On the rebalancing day, you will receive an email reminder to log in to rebalance. Of course, you may rebalance your portfolio at any time through the platform, but please be wary of the transaction costs.

To manage risks, we help you monitor your portfolio whilst you sleep. Our smart cut loss order algorithm automatically re-calculates the cut loss limit upwards when prices rise but not when prices fall. So, you can run your profits and cut your losses.

To activate portfolio monitoring, set your own cut loss or take profits limits under Risk Management and please remember to approve the orders.

7. Join us as a partner​

We extend an exclusive invitation to you to join us as a partner, where you can be an Influencer or a Creator to spread personalised and sustainable investing or share your brilliant ideas.

Joining is easy – you just need to opt in from your Profile page.

8. Mobile Handy Trader and desktop Investment Workstation

To monitor your portfolio on the go, download our mobile Handy Trader which also includes the two factor authenticator.

For more sophisticated analysis such as charting, download our Investment Workstation. The download links are available at the bottom of the page after you have logged in.

9. Security reminder

The security of your investment is paramount. We urge you to be vigilant to phishing attempts and adopt good practices

Access to crucial functions such as withdrawing funds are secured by two factor authentication. Please do not share the code with others.

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