Update your anti-virus, anti-spyware and firewall software regularly.
Learn to spot and do not fall prey to phishing emails and sites that are commonly used by fraudsters to get you to reveal your account details and passwords.
Phishing emails could also contain malware attachments or links that could infect your online device and steal your personal data.
Update your internet browser to the latest available version, no matter whether you are going online from your mobile phone, laptop, desktop computer or tablet.
Select a strong password consisting of a combination of letters, numbers and symbols that’s memorable to you, but difficult for strangers to crack.
Also, update your password regularly and never share your password with anyone.
Always pick a password used solely for your online investing account.
Remember that we and our staff will never ask you for your password. If someone contacts you claiming to be from us and requests your password, ignore it and reach out to us immediately.
Never allow your browser to remember your log in details, no matter how many seconds it saves you from having to re-enter them each time.
Always shred your statements before throwing them away to avoid identity theft.
Be wary of any app that requests excessive or unnecessary access to your device.
We deploy SSL to establish a secure connection and ensure the confidentiality and integrity of information passed between your computer and us.
We use industry-level encryption, so all sensitive information such as your password will only be readable by our machine but not anyone else.
We restrict account access following a specific number of failed attempts.
You will automatically be logged out of the platform after a certain period of inactivity.
All statements are accessed through secure login to Client Portal.
For account holders linked to our broker partner, log in to Client Portal always requires 2 factor authentication.
To log in to our investment platform, you can optionally turn on 2 factor authentication.
Your data is protected by a secure server infrastructure hosted on Google that includes intrusion detection systems.